The NovaLuz website uses cookies. However, no information will be collected with a view to identifying visitors or defining automated profiles that produce legal effects in the sphere of the data subject.
The technical information recorded, which is not identifiable, is limited to the following items:
- IP address;
- The type of Internet browser used and the respective operating system used by the user;
- The date and time of the consultation;
- Content consulted.
The registered, identifiable information provided is used for the following purposes:
- Managing the user's registration;
- Fulfilment and execution of the purchase contract;
- Customer support;
- Analysing operation and quality;
- Marketing.
Through the following actions:
- Processing and fulfilling the user's request, including sending e-mails to confirm the status and dispatch of the request.
- Verifying the user's identity and helping them if they have forgotten their username or password.
- Communicate with the user and send information by e-mail, post or other means about products, services and promotions.
- To understand purchasing trends and personalise the website according to the customer's preferences.
- Analysing trends and statistics.
- Improve or update the website and products/services.
- Protect the security or integrity of the website.
- Answer questions and communicate with the customer when necessary.
NovaLuz may have to transfer your Personal Data to third parties and subcontractors that provide us with support services, such as technological, logistical, transport and delivery service providers, in order to offer you sufficient guarantees within the scope of contracted commercial operations. It will also transfer data in order to fulfil a legal obligation or for any legitimate purpose provided for by law.